Kittery Water District dismissal of Customer Complaint
Verrill successfully helped the Kittery Water District secure the dismissal of a ten-person customer complaint filed in August before the Maine Public Utilities Commission (PUC). Verrill attorneys James Cohen and Hans Eysenbach guided the water district through the process through a combination of regulatory filings, strategic advice, and external communications guidance. On October 21, 2019, the Maine PUC decided to dismiss the Complaint, in part due to a subsequent filing by the complainants acknowledging that the water district had been positively working with them and the public. The dismissal was reported by the Portsmouth Herald shortly after.